Our studio does not provide refunds.
Retail sales can be exchanged with 5 days. All sale items/custom orders/altered items are final sale.
CHANGE: September 9, 2017. We convert deposits into store credits valued at 50% of their gross face value. These store credits are fully transferable to a third party. They can be used to pay for any outstanding or new custom, retail or alteration balance.
50$ Consultation deposits : are refunded in full if cancelled within 4 days of the consultation appointment. If a client decides not to do business with my studio, we refund the 50$ in full. Clients have 30 days after their consultation to decide on doing work or having their consolation deposit refunded. After 30 days, there is not refund.